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Privacy Policy

Privacy Policy — TeeAJX

This Privacy Policy explains how gaivaglnajh@gmail.com collects, uses, and discloses your personal information in connection with the operation of the TeeAJX platform.

WHAT INFORMATION DO WE COLLECT?

“Personal information” refers to information that can be used to directly or indirectly identify you. This also includes anonymous information that is linked to data capable of identifying you. Personal information does not include data that has been irreversibly anonymized or aggregated so that it can no longer be used to identify you, either alone or in combination with other information.

We only collect and use personal information that is necessary to comply with legal obligations, operate our business, and provide you with the services you request.

We collect information from you when you:

Register on our website
Place an order
Subscribe to our newsletter
Respond to a survey or promotion

When ordering or registering on our site, you may be asked to provide information such as your name, email address, mailing address, and phone number. You may also visit our website anonymously.

WHAT DO WE USE YOUR INFORMATION FOR?

We use your information solely for the purposes for which it was provided and as permitted by applicable law. This may include:

Personalizing your experience
(Helping us better respond to your individual preferences)
Improving our website and shopping experience
(We continuously improve our offerings based on customer feedback)
Enhancing customer service
(Allowing us to respond more effectively to support requests)
Processing transactions
Including payment execution, order fulfillment, contests, promotions, surveys, or other site features
Sending periodic emails
The email address you provide may be used to send order updates, important notifications, and occasional company news or product information

LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION (EEA USERS)

If you are located in the European Economic Area (“EEA”), TeeAJX processes your personal information under the following legal bases:

Consent under Article 6(1)(a) of the GDPR
Contract performance or pre-contractual steps under Article 6(1)(b)
Legal obligations under Article 6(1)(c)
Legitimate interests under Article 6(1)(f)

You may withdraw your consent at any time by contacting us at gaivaglnajh@gmail.com. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

YOUR RIGHTS

We take reasonable steps to ensure that your personal information is accurate, complete, and up to date. You have the right to:

Access, correct, or delete your personal information
Restrict or object to certain processing activities
Receive your personal information in a structured, commonly used format
Request transmission of your data to a third party (where technically feasible)
Lodge a complaint with a competent data protection authority

To protect your privacy and security, we may request verification of your identity before fulfilling certain requests. In some cases, applicable laws may permit or require us to refuse specific requests.

To exercise your rights, please contact gaivaglnajh@gmail.com. We will respond within a reasonable timeframe.

HOW DO WE PROTECT YOUR INFORMATION?

You are responsible for maintaining the confidentiality of your username and password on gaivaglnajh@gmail.com

. We recommend using a strong, unique password and updating it regularly.

We implement industry-standard security measures, including:

Secure server technology
SSL (Secure Socket Layer) encryption for sensitive information
Restricted access to payment data

Payment information is processed through secure payment gateways and is not stored on our servers after a transaction is completed.

Our website and servers are regularly security scanned and externally verified by McAfee Secure (Symantec) to help protect you online.

DO WE USE COOKIES?

Yes. Cookies are small files stored on your device that help us recognize your browser and remember certain information.

We use cookies to:

Remember items in your shopping cart
Save user preferences
Analyze site traffic and interactions to improve user experience

We may use third-party analytics services such as Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect usage data, which may be transmitted to and stored on servers in the United States. Google does not associate your IP address with other data it holds.

Third-party applications (such as social media sharing buttons) may set their own cookies. We do not have access to or control over these cookies.

You can disable cookies through your browser settings. However, some website features may not function properly. You may still place orders by contacting gaivaglnajh@gmail.com.

DO WE DISCLOSE INFORMATION TO THIRD PARTIES?

We do not sell, trade, or transfer your personal information to outside parties.

We may share information with trusted third parties who assist us in operating our website, processing payments, delivering products, or providing customer support—provided they agree to keep this information confidential.

We may also disclose information when required by law or to protect our rights, property, or safety. Non-personally identifiable information may be used for marketing or analytics purposes.

HOW LONG DO WE RETAIN YOUR INFORMATION?

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

THIRD-PARTY LINKS

Our website may occasionally include links to third-party products or services. These sites have independent privacy policies, and TeeAJX is not responsible for their content or practices. We welcome feedback regarding any linked sites.

TERMS AND CONDITIONS

Please review our Terms and Conditions for details regarding website use, disclaimers, and liability limitations.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page and reflected in the modification date.

CONTACT US

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

📧 gaivaglnajh@gmail.com

What is neoprene?

Neoprene is a flexible, high-performance, and water-resistant synthetic materialknown for its durability and comfort. In StrideOn products, it acts like a lightweight, scuba-like fabric that’s built to move with you — whether you're commuting, traveling, or exploring the city.

Why does StrideOn use neoprene in its products?

We chose neoprene for its unique combination of strength, flexibility, and style. It’s water-resistant, easy to clean, and offers excellent shock absorption and cushioning, which helps protect your belongings and keeps you comfortable during long days on the go. Plus, its sleek, smooth texture gives StrideOn designs a sporty yet chic aesthetic.

Is neoprene waterproof?

Neoprene is water-resistant, meaning it can repel light moisture and spills, making it ideal for everyday use in unpredictable weather or urban environments. While it’s not fully submersible like a wetsuit, it performs exceptionally well against rain splashes, light rain, and accidental spills.

Is neoprene easy to clean?

Yes — one of the best things about neoprene is how low-maintenanceit is. Most dirt, dust, or light stains can be wiped away easily with a damp cloth and mild soap. Its smooth surface resists absorbing liquids, which helps it stay looking clean and fresh with minimal effort.

Does neoprene provide padding or protection for my belongings?

Absolutely. Neoprene has natural shock-absorbing and cushioning properties, which help protect your items inside StrideOn bags or cases. Whether it’s your laptop, tablet, or daily essentials, neoprene-lined compartments offer a soft yet secure fit that helps prevent bumps and scratches.

How does neoprene feel to the touch / against my skin?

Neoprene has a smooth, soft, and slightly luxe feelto it. It’s not rough or scratchy — instead, it offers a comfortable, flexible feel against your skin (in items like straps or inner linings) and gives StrideOn products a modern, athletic-meets-fashionable edge.

Do StrideOn shoes with neoprene or other materials provide arch support?

Yes, many StrideOn shoes, including those that may incorporate neoprene or other high-performance materials, are designed with ergonomic footbeds that offer excellent arch support. We understand the importance of proper foot alignment, especially for those who spend long hours on their feet or have specific comfort needs.

Our arch support featureshelp distribute weight evenly, reduce foot fatigue, and promote natural posture. Whether you're managing plantar fasciitis, standing all day, or simply looking for all-day comfort, our shoes are engineered to provide the stability and cushioning your arches need. For specific support levels, please refer to the product description or consult our customer service team to find the best match for your foot type.